State: Georgia City: Warner Robins Product: Straight Talk Wireless Sim Card Clear all filters (1 of 79 reviews match)
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I am a former T-Mobile customer. I am moving to an area where T-Mobile does not have coverage. I was told Straight talk would work in that area. I called and spoke with a representative...press one for English....I pushed one and I get a knock off of a...
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Anonymous
#741270

I completely understand what you're going through, I dealt with the same thing about a month ago. I choose to bring your own phone option, had all the information I supposedly needed before I even called straight talk, and still was never able to get my phone turned on!!!

Get they had no problem whatsoever taking over $70 out of my bank account when I first called! Every single time I called I was transferred to an Indian person with a very American name like Sarah or Michael, and they were always a manager or supervisor LOL LOL!! My youngest child has epilepsy, just as every else my cell phone is extremely important to me, needless to say I can't believing them, and up going seven days until I finally demanded a refund. Which in turn took "we are very sorry man, you are in the 1% category of the people that it does not usually work for, unfortunately we cannot refund your one time fee of 1499 for the Sim card activation it will take 24 to 40 hours to refund your money" WHAT!!!

How could they get away with charging almost $15 for some card activation that was never activated? Is my fault I guess for allowing them to string me along for seven days, continuing to say we need 24 hours to reprogram your phone please give us 24 more hours mam, my goodness it is not worth saving the $10 a month compared to using PagePlus or Verizon!!!

I was seriously tempting to try again today, but I'm glad that I am not and will never use straight talk. Apparently it only works if you go to Walmart, buy a straight talk phone, and Byetta minute card thing or whatever LOL right then and there because there's no point calling customer service whatsoever!!!!

Review
#409007 Review #409007 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Loss
$85

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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