Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

That I’ve seen Straight Talk offer no assistance to the hurricane victims in Georgia and Florida is appalling. I’ve been in their shoes during Ike, Rita, and recently Harvey, and communication is key to survival.

Verizon and a couple others stepped in during these disasters and put peoples lives above profit and didn’t suspend their customers lines for payment. They put their customers well-being above profits. I understand this is prepay service, but would it really be so devastating to Walmart to help these people who lost everything out? Just another nail in the coffin of contempt for the most greed driven corporation in the country.

Nice job Walmart. I guess there’s nothing as important to you as stock prices and dividends.

Product or Service Mentioned: Straight Talk Wireless Customer Care.

Reason of review: Poor customer service.

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