1 comment
4.8

My phone would not get internet access outside of my house with WIF

I couldn't understand the agent half the time. I have to keep having her repeat it.

Frustrating . But I think we got it done.

User's recommendation: Have them speak slower.

Location: Akron, Ohio

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#2103340

Hi. This is Maria from Straight Talk Wireless.

We're sorry for the inconvenience that you have gone through with our customer service in dealing with your issue. However, we're glad to know that your issue has been resolved. Should you need assistance in the future, please do not hesitate to chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you!

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