1 comment
1.0

zero customer service!! don't think you will ever be treated like a person.

you can not speak to a person when an issue arises.

you can not get help!! it's automated and the system will not help you!

User's recommendation: do not use them!

Location: Suffolk, Virginia

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#2072307

Hi. This is Maria from Straight Talk Wireless.

Total customer satisfaction is determined by variety of factors, but none is more important than the customer's experience. We sincerely apologize for the trouble you have encountered with our customer service. We understand that your previous experience was unpleasant and we wish to make it right for you. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

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