2539 Willowcreek Rd, Portage, IN 46368, USA
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Was having trouble with network, called and sought help, person on other keppt saying I'm looking it up without asking what was wrong, then switched me to someone else because he couldn't help, that person put me on hold without telling me and left me there. I was so upset.

Product or Service Mentioned: Straight Talk Wireless Customer Care.

Reason of review: Poor customer service.

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MariaST
#1556468
Straight Talk Wireless Verified Representative

Hi AshamedSiameseFightingFish. This is Maria from Straight Talk Wireless.

We are very sorry for the inconvenience you are going through. We never want our customers to have a poor experience with service. Allow us to review your account so we can provide you with a concrete resolution. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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