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Reward program offered,Oct 14,2018, typed and all information call customer service she informed me that I had the wrong email address about 20 minutes on the phone have end up calling back after I hung up with them and try to enter it again and still wouldn't let me through call back another 16 minutes on the phone end it with him telling me I had to don't have to delete my app download it again *** I never downloaded the app from drunk Straight Talk customer service is full of ***

Product or Service Mentioned: Straight Talk Wireless Customer Care.

Reason of review: Poor customer service.

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MariaST
#1580141

Hi Valued Customer. This is Maria from Straight Talk Wireless.

We apologize for the inconvenience we have caused you. Please send us a message through this chat link http://bit.ly/2CuBvXO so we can further assist you.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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