Prosperity, South Carolina
Not resolved
2.4
Details
1 comment

There was a time when service was good but im guessing they could not pay there bills. Now there service stinks and I am about to exit this company called straight talk. What a joke.

Product or Service Mentioned: Straight Talk Wireless Mobile Internet Service.

Reason of review: Bad quality.

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MariaST
#1755808

Hi StridentPenguin998. This is Maria from Straight Talk Wireless.

We read your post and would like to apologize for the inconvenient experience that you had with our service. This is definitely not the experience we want you to have. We'd like to speak with you to fully investigate your concern and check what are the options we have in order to reinstate your good network connection. Kindly chat with us at http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

We look forward to speaking and working with you towards earning back your trust. Have a nice day.

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