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I have had a mobile hotspot for about 2 years now. In the beginning I used it to do things like check email, browse the internet, and some light video streaming.

During the 2 years I discontinued use of the hotspot for several months; during which time I lost my hotspot's mobile number. Recently I reactivated the device with a new SIM card that straight talk told me I had to have and a new number. Now I only use it for very light browsing and checking emails (absolutely no video streaming whatsoever!!!). The 1Gb for $15 is what I have always bought; but now after little to almost no use I found myself out of data again.

I have called Straight talk on this with NO help at all.

They keep telling me that I must have done something to use my entire balance. But after several purchases I know that's not the case.

Product or Service Mentioned: Straight Talk Wireless Mobile Hotspot Plan.

Reason of review: Bad quality.

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Anonymous
#1586576

The most expensive ISP available. All reviews to the contrary are BS.

MariaST
#1450418

Hi. This is Maria from Straight Talk Wireless.I see you need help with your data service.

Please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.