Not resolved
3.0
Details
Discounts and Special Offers
Style and Design
4 comments

No help with data after hurricane Michael.. I have no other way to check the news and stay updated on things due to no power and it really makes me mad knowing straighttalk is the only company not willing to help us in this time of need Wtf

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1594863

Verizon gave customers 3 mo of service and their prepay liie my mom was given $90 and a year before her next due date. I had no service for 13 days and then several days were blacked out the following 2 weeks. We were stranded for days.

Anonymous
#1591776

Straight talk is the worse company with overseas reps that can't speak English. My wife and I had no service for 12 days during recent hurricane Michael.

Tried calling 3 times get credit only to be hung up on every time.

We're switching and highly recommend anyone reading this do same. Tim

Anonymous
#1589679

I called them today about the same thing and went through 3 different representatives on supposedly 3 different levels. The last one was a lady that said there was no way to contact the main office in MIAMI, FLORIDA of all places.

And they don't have any procedures in place to assist us. Well I found this different contact numbers (305) 715-6500 extension 1029; big dogs Mr. Pollack or Mr. Salzman (305) 640-2000; email corporateoffice@tracfone.com I sure hope this helps you and others in our situation right now.

We purchased 2 $35 cards just days before the hurricane hit us and to this day we still have issues with our phone service and data. They can see the grey areas where the signal is weak.

Lisa Marie Sharp
#1588893

Go to AT&T. They gave me a new phone.

Transfer your number and your minutes go with you. I also have 31 days of new service.Thank you AT&T.

Inly good reviews from me in them. They are the only places that remained available after the hurricane because they brought in towers for their customers showing they care.

You May Also Like