Taylorsville, North Carolina
Not resolved
1 comment

Used up my 5gb, throttled to 2G.

Phone app still says I have used only 4.68gb as of 6/5/16,

-thats when my service starts over, so I waited patiently.

It is now 6/7/16 and it hasn't renewed my service.

App says 4.99gb used as of today.

Not even 5gb yet. I know of the delay but, WHY?!

What a load of *** this is. 2G is unusable. I think I would rather pay the extra money and just have a plan rather than this inconvenience. I don't understand what the purpose of the App would be, if it doesn't stay up to date and display accurate up-to-date information it is useless.

Product or Service Mentioned: Straight Talk Wireless Internet Service.

Reason of review: Not as described/ advertised.

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MariaST
#1170745

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.