And filled the wrong account. When I called the support number and asked to get help on getting the one cell phone disconnected and a refund after getting help online, she was like giving me the runaround.
Saying they couldn't fix the issue, even though the one cell number isn't active because I lost the cell phone.
Now I am seriously considering using my right to use the Better Business Bureau, and whomever else I need to in order to stop getting the run around.
The accounts are email@example.com, name Alicia Petersen, the other is firstname.lastname@example.org same name. I am so sick of the runarounds from every company I come accross.
Product or Service Mentioned: Straight Talk Wireless Phone Plan.
Reason of review: Problems with payment.
Monetary Loss: $45.
Preferred solution: Full refund.
I liked: Unlimited plan, Price.
I didn't like: Misleading terms of service, Being lied to, Customer service staff, Rudeness of customer service.