Osceola, Wisconsin
Not resolved
1.4
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1 comment

And filled the wrong account. When I called the support number and asked to get help on getting the one cell phone disconnected and a refund after getting help online, she was like giving me the runaround.

Saying they couldn't fix the issue, even though the one cell number isn't active because I lost the cell phone.

Now I am seriously considering using my right to use the Better Business Bureau, and whomever else I need to in order to stop getting the run around.

The accounts are alipetersen@vfemail.com, name Alicia Petersen, the other is aliciapet43@gmail.com same name. I am so sick of the runarounds from every company I come accross.

Product or Service Mentioned: Straight Talk Wireless Phone Plan.

Reason of review: Problems with payment.

Monetary Loss: $45.

Preferred solution: Full refund.

Straight Talk Wireless Pros: Unlimited plan, Price.

Straight Talk Wireless Cons: Misleading terms of service, Being lied to, Customer service staff, Rudeness of customer service.

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MariaST
#926525
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com. Thanks.

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