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Resolved
1 comment
1.0
Poster decreased review rating.

Update by user Feb 27, 2021

They never ported My No. to Spectrum, so My credit card Co.

refused payment. I was told more than once that it was canceled, but it never was..

Original review posted by user Jan 28, 2021

All they did was let Me know that they received the E- mail. I find it's very difficult to get a hold of them. When I check the chat, there is no option for My problem.

User's recommendation: If You decide to cancel, Beware!

Location: New Port Richey, Florida

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#1981222

Hi Janet M. This is Maria from Straight Talk Wireless.

We are sorry to displeased you. Please allow us to resolve your concerns. To assist you, chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

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