Camilla, Georgia
Not resolved
2 comments

I hate everything about this phone service

Product or Service Mentioned: Straight Talk Wireless Mobile Phone Service.

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MariaST
#1733031

Hi. I'm Maria from Straight Talk Wireless.

I’m very sorry that you’re having issues with our service. This is not the kind of experience we want you to have. We would like to discuss the details of the issue, so that we can address it immediately. Please copy and paste this link http://bit.ly/2CuBvXO to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Jeffrey C
#1734769
@MariaST

Good luck with that. That number is a swamp of transfers filled with thick accents enhanced with the call center background noise and at least if it is a billing dispute no recourse other than reporting them.

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