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My phone will not read my Sim card. I called 7days ago for a replacement Sim care.

I still haven't received my Sim card and have went without my phone for a full week. I have the ticket number and tracking number and I have called everyday and they told me I should receive on this date at this time. It keeps changing.

They are telling me that the shipment has been delayed. I want something done about this NOW.They told me that I would get the service days I missed when I activate my Sim card

Reason of review: Order processing issue.

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MariaST

Hi. This is Maria from Straight Talk Wireless.

Please accept our deepest apology for this experience. I see you need help with your concern. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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