State: Illinois Clear all filters (37 of 1829 reviews match)
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We cancelled 4 months ago and they continue to charge us and take payment out of checking account. Time for a better business Bureau complaint!
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We are sorry for the trouble. For further assistance, please contact one of our customer care representatives at 1-877-430-2355 or c...

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

#927145
Straight Talk Wireless - Not using this horrible company any more!
My two month old phone can no longer find service and these *** can't fix the problem. I do not have all day to chase this problem. I'm busy, I have a lot to do. I expect reliability for my money. I did not get any. This company has now lost my money and my...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.4
I didn't like
  • When they couldnt figure it out they hung up on me
  • Phone breaking after less than 2 months of use
  • Lack of tech support
#912256
My daughter has had straight talk for 2 years because of where we live, and it is the most worst service ever! She loves to watch Christian info on You Tube, but only after 5 days, all of her video play runs out! Every time she calls customer service, which has been at...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
I didn't like
  • Losing my time and waiting to have a phone that works
  • Undelivered promises for unused services
  • Im still waiting for a replacement phone
#879597
StraightTalk is the worst cell phone provider I have ever been with. I just started service with them on 2/27/16. I am half way through my month and I have used up 5gb of data and have been reduced to slower speeds. I called customer service to find a solution to my...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
I didn't like
  • Refusal to help
  • Being lied to
  • Employee knowledge
#808904
Straight Talk Wireless -  Worst customer service..... liars and rude!
I washed my phone two weeks ago Monday . I have and had an iPhone 5 . After calling Walmart in Lawrenceville annoyed to see if they had straight talk and they knowledged that they did, I drove there after work and they sold straight talk cards but not the phones. So...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Carmi, Illinois
#796929

Straight Talk Wireless - Internet Service Review from Alorton, Illinois

Have had straight talk for more than two years, service has been great up until the end of 2015. Noticed my internet bogging down past below 2g. This would happen a day, sometimes two days after making my monthly payment. ST says it's due to using all of my monthly 5GB high speed internet. I MONITOR MY DATA USAGE. 354MB of data usage do not equal 5.0GB! ST also claims once passed 5.0GB, speeds drop to 2g... I can't even load the Google search engine page. Legal action will be taken soon.
1.8
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Website
Alorton, Illinois
#787191
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After numerous phone calls, waiting for reps and conversations, one rep said he was doing an upgrade which i think was a lie guaranteeing the problem would be solved. It wasnt. I ended up being rold that i needed to call from another phone. They could have directed...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

#759033
My calls not go threw, phone start beep beep after dial number
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

2.0
#727191
I have had my phone for 3 months now, I have had the phone get warm, and turn.off all the apps. I don't have much. Now my webpages are loading extremely slow, and it's the beginning of a new month of service. I keeo cleaning my cache's, etc. to see if I can fix...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

3.5
#713294

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

Straight Talk Wireless Phone Service Review

I go to work every day happy to serve my valued customers as i understand they are the reason i have a job ..Try something. different you guys. do what you should do
2.4
Details
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Style and Design
Warranty
Website
#707524
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