State: Illinois City: Danville Product: Straight Talk Wireless Mobile Phone Service Clear all filters (1 of 74 reviews match)
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Straight Talk Wireless in Danville, Illinois - Awful service!

1.0
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My daughter has had straight talk for 2 years because of where we live, and it is the most worst service ever! She loves to watch Christian info on You Tube, but only after 5 days, all of her video play runs out! Every time she calls customer service, which has been at least 20 times!, she never gets anyone who speaks English, plus they never know what to do!!!!! 45 dollars a month and it is awful!! She did have Boost mobile for $35 a month and her video or data NEVER ran out but she can't get it anymore because of where we live! There are no Straight talk offices in our area and the employees at Walmart never have a clue about the phones! We just purchased a card yesterday, and she still has no video play, and when she called them, they told her that she had to wait until today for it to work!! Still doesn't!!! I think we have no other option but to contact the Better Business Berea! What a nightmare and a rip off!!!!!! Lori Hancock 217-260-9698
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1 comment
MariaST
#1183355

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#879597 Review #879597 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Cons
  • Two hours for customer service calls
  • Undelivered promises for unused services
  • Tech support customer service
Reason of review
Poor customer service
Loss
$1080
Preferred solution
Let the company propose a solution

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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