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The call center Couldn't activate the phone with my same number or use the month of service I had just purchased because they deleted my whole account. Very long story short, they said that they would give back the number "if" I purchase another month of service.
Well...obviously they couldn't activate the phone and I returned it to Walmart (they labeled it as defective) to be sent back to straight talk. Well I at this point have attempted to activate 28 straight talk phones, 12 of which are their most expensive phones. Going to other counties to find phones now because stores around here are running out. With the cost of gas I'm losing lots of money, at this point straight talk needs to reimburse me for my gas as well.
Off to Orlando today.er I am having the worst time activating the phones with the existing number and my paid months worth of minutes. I have had to return the phones to Walmart, they just label them as defective.
I guess one of these days I will find a straight talk phone that isn't defective and get my phone number and paid month's of service back.
Well, off to Walmart to try again...and again...and again. Do you get the picture straight talk?
User's recommendation: Return phones to straight talk.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.
Straight Talk Wireless Pros: Nonthing.
Straight Talk Wireless Cons: Bad service, Sales of cheap knockoff products, Very poor data coverage, No customer service, Deceitful.
Location: Palm Bay, Florida
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Hi Robert C Mke. This is Maria from Straight Talk Wireless.
We understand where you are coming from and we apologize for the trouble you have encountered with our customer service. We would like to take a closer look into what is going on and ensure there is a resolution for you today. Please chat with us using this link https://www.straighttalk.com/support/contact .
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.