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Was having trouble with network, called and sought help, person on other keppt saying I'm looking it up without asking what was wrong, then switched me to someone else because he couldn't help, that person put me on hold without telling me and left me there. I was so...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi AshamedSiameseFightingFish. This is Maria from Straight Talk Wireless. We are very sorry for the inconvenience you are going through. We never want our customers to have a ...

1.0
#1321583
Won't get straight talk ever again!! Bought a iPhone 5s at Walmart and have had it 3 months all of sudden Straight Talk described and said it never registered and blamed it all on Walmart and Walmart says it is all Straight talk!! Neither one of them will fix this...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. For further assistance, please contact one of our customer care representatives at 1-877-430-2355 or cl...

First off, let me start by saying this has been....LITERALLY....the worst and most AGGRAVATING week of my life! Well maybe not my life but...you get it! Straight talk is A FREAKING JOKE! i bought the *** BYOP kit ...yeah this will be great...NO IT IS NOT GREAT! first...
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Anonymous
Anonymous

I can relate to this aggravation. They have my account of 3+ years so screwed up and if I can survive this month my 3 phones are transferring to Verizon prepaid. A little extr...

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

2.7
I didn't like
  • Terrible customer service
#837562
Had my byop active for almost 3 weeks and have yet to see data speeds that are even equivalent to dial up.... Yes its hat slow im using an unlocked samsung note 5 and they have yet to uve me an apn that works with my phone yes it will connect to thw internet but at no...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

3.2
#825223
We have a straight talk home phone we bought at Walmart for $99.00 and the monthly service is only $15.00 plus tax . We decided to set up auto pay fir the convenience and it turned out that someone from straight talk stole our identity and used our debit information to...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
Roselawn, Indiana
#806563
I recently spent over an hour on the phone with straightly trying to verify whether or not columbia is on the plan. After an hour he said it was. I repeated are you sure? He said yes. thats what took so long. He had to verify it was. Although I could hear him talking...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

#791138
I have a Straight Talk plan on my android phone with hotspots. The phone and text work fine but hotspots doesn't. It worked initial but they had me change settings and it hasn't worked since. I also purchase a hotspots from them $79 plus $45 plan worked for 2 weeks....
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
#765407
I have been a straight talk wireless customer for four years. This past July I broke my phone in a bizarre incident. My husband decided as a nice gesture to buy me the Galaxy S5 through the company. I was ecstatic and loved the love phone until October. Keep in mind...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

2.1
I liked
  • Unlimited plan has served me well
I didn't like
  • Felt deceived
  • Tech support customer service
#736466
I started having trouble within an hour of putting a new service card on the account for my mobile hotspot. Everything quit working hotspot tablet. Nothing could connect to it. It said there is no active data plan or check the info I entered again. I have a straight...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

1.3
Mount Vernon, Indiana
#734509

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

I had straight talk wireless network for about a month switch from at&t the they was cheaper!! It take about 20 minutes to an hour to get ahold of any by phone!! Then they don't speak English!! On top they transfer 3 time's you have explained over and over what you...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

2.3
#731525