State: Indiana Product: Straight Talk Wireless Phone Plan Clear all filters (3 of 166 reviews match)
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1 comment
We made monthly payment for home phone service with Straight talk and checked bank statement online and saw that Straight talk double posted our payment and when we called to have one of the amounts refunded the first rep said she saw where the payment was taken from...
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MariaST
Straight Talk Wireless Verified Representative
#1014117

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Fort Wayne, Indiana
Service
Straight Talk Wireless Phone Plan
Cons
  • Inability to fix problem
Reason of review
Poor customer service
Preferred solution
Full refund
Review #674718 is a subjective opinion of poster.
1 comment
Two times I have had my money stolen from straight talk. I bought a $45 card at Walmart, went home, and entered everything online. I ALWAYS make sure that the information I enter is correct. Also, I always renew my service the day before it is deactivated so I don't...
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MariaST
Straight Talk Wireless Verified Representative
#840422

Hi! I am Maria from Straight Talk Wireless. I noticed your complaint on this blog and I want to help you. Just send me your name, contact number and your phone serial number o...

Author
Location
Michigan City, Indiana
Service
Straight Talk Wireless Phone Plan
Loss
$90
Review #509891 is a subjective opinion of poster.
0 comments

Straight Talk Wireless - Straight Talk Phones Blow !!!!

I am a new straight talk customer and i regret my choice in this plan. It has been 3 days and i still do not have a signal or a phone number. I keep calling the customer service center and am constantly told by someone who speaks very little english that i should turn my phone off then back on every hour. After a day and a half of this i was told to wait another 24hrs to allow the phone to find a tower in my area.And guess what the results are.??? You guessed it.! No working phone.!! Now i am being told to hand upload a code given by the service rep. who now says i have to wait another 24hrs. I am cutting my loses and going back to T-mobile.
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Author
Location
Indianapolis, Indiana
Service
Straight Talk Wireless Phone Plan
Loss
$150
Review #234973 is a subjective opinion of poster.

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