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Update by user Apr 14, 2020
Got ultimate unlimited plan but got buffered and was not over 60GB. Broke contract. Seek compensation within 24 hours or will continue processes of remediation ferviously.
Original review posted by user Apr 14, 2020
Poor customer service. Rude.
Got hung up on. No tty help. Discrimination at its finest. I am a U.S.
Taxpayer and qualify for government assistance involving communication assistance and it was not properly or promptly resolved as of yet. I seek approximately 5000 u.s.
dollars in compensation to resolve my dispute for compensation of my time and stress involving this whole situation as it put my family in harm in our time of crisis! No offers of less than stated will suffice.
Product or Service Mentioned: Straight Talk Wireless Ultimate Unlimited Phone Plan.
Straight Talk Wireless Pros: Monthly cost was good, Mobile internet speed, Phone and service plan.
Straight Talk Wireless Cons: Incompetence of customer service, Service is very poor very verry poor, Inability to fix problem, Network connectivity issues.