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Horrible customer service. ..one problem after another...nobody gives you the same answer twice...for the same issue...most customer service reps dont even speak english very well....straight talk is a joke. I will not recommend this bogus company to anyone
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

#915044
My got deactavited my serve wasint until tha 29th of this month lost my number and tha 45 monthly plan no phone but I do still my sim card
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
Sioux Center, Iowa
#885489
My boyfriend has had straight talk for 2 years and this has never happened to us. I just switched from Verizon to straight talk last week. We do all the activating and card renewals ourselves. The old saying "If you want something done right just do it yourself" does...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

3.8
Norwalk, Iowa
#666270
My internet working real slow and my apps doesn't work
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MariaST
MariaST
Straight Talk Wireless Verified Representative

H. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your prob...

4.8
#578047
I had straight talk phone and I bought new straight talk phone and I try to transfer my number to new phone it didn't work for last 24 hours when I call them they say it will talk 2 days now and when I try to chat with them they didn't answer properly online support...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I am Maria and I work with Straight Talk. Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and w...

I have used Straight Talk with no problem for over two years. Everything was fine until I tried to order a phone from their website on Christmas Day. Something malfunctioned and I got one order number but was charged twice. After hours of being disconnected and...
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Anonymous
SORRIEST CUSTOMER SERVICE EVER

:eek WROTE THEM ABOUT RETURNING/REPLACING A PHONE NEVERACKNOWLEDGED MY EMAIL. HAVE A NEW PROBLEM W/ PHONE EMAILED THEM. REALLY HOPE I RECIEVE A PROMPT REPLY. VERY DISAPPOINTE...

I bought one of their smart phones at Wal-mart. When I got it home I purchased a 30 day automatic refill data plan over the phone with my credit card. After trying for 4 hours and putting in numerous strings of numbers we could not activate the phone. Understanding...
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MChuckM
MChuckM

Unfortunately I used my debit card and the Credit Union cou;d not stop payment. I think we should be complaining to Wal-Mart since they seem to be the exclusive provider of...

Anonymous
Diamond257

Since you got no service dispute it with your credit card. They will put the charge on the side til they decide. Which should go well for you.

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Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
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