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Horrible customer service. ..one problem after another...nobody gives you the same answer twice...for the same issue...most customer service reps dont even speak english very well....straight talk is a joke. I will not recommend this bogus company to anyone
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1 comment
MariaST
#1210113

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#915044 Review #915044 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
1.0
Details
My got deactavited my serve wasint until tha 29th of this month lost my number and tha 45 monthly plan no phone but I do still my sim card
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1 comment
MariaST
#1188299

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#885489 Review #885489 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Order processing issue
3.8
Details
My boyfriend has had straight talk for 2 years and this has never happened to us. I just switched from Verizon to straight talk last week. We do all the activating and card renewals ourselves. The old saying "If you want something done right just do it yourself" does...
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1 comment
MariaST
#1008219

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#666270 Review #666270 is a subjective opinion of poster.
Reason of review
Fair pricing

Straight Talk Wireless - Mobile Internet Review from Sioux City, Iowa

4.8
Details
My internet working real slow and my apps doesn't work
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1 comment
MariaST
#925833

H. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#578047 Review #578047 is a subjective opinion of poster.
Reason of review
Bad quality

Straight Talk Wireless - Service Transfer Review from Marshalltown, Iowa

I had straight talk phone and I bought new straight talk phone and I try to transfer my number to new phone it didn't work for last 24 hours when I call them they say it will talk 2 days now and when I try to chat with them they didn't answer properly online support and they close the chat support on me how rude this people and they lie about there service I better go back my regular contract phone company these striaght talk company is not good
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1 comment
MariaST
#909558

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#564422 Review #564422 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service

Update by user Feb 01, 2013

Update 2/1/13. I had to file a claim with my bank.

A phone finally arrived at my home and I returned it. After sending an email that siad they were investigating and did not know how to resolve the problem, Straight Talk suddenly put the money back in my checking...

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1 comment
Anonymous
#590335

:eek WROTE THEM ABOUT RETURNING/REPLACING A PHONE NEVERACKNOWLEDGED MY EMAIL. HAVE A NEW PROBLEM W/ PHONE EMAILED THEM.

REALLY HOPE I RECIEVE A PROMPT REPLY. VERY DISAPPOINTED IN THIS COMPANY.

Review
#371757 Review #371757 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Loss
$68
I bought one of their smart phones at Wal-mart. When I got it home I purchased a 30 day automatic refill data plan over the phone with my credit card. After trying for 4 hours and putting in numerous strings of numbers we could not activate the phone. Understanding...
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2 comments
MChuckM
#513438

Unfortunately I used my debit card and the Credit Union cou;d not stop payment.

I think we should be complaining to Wal-Mart since they seem to be the exclusive provider of the service. In fact I am going to e-mail them right now and suggest they look at all the complaints on this web site....

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Review
#324259 Review #324259 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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