State: Kansas Clear all filters (10 of 1829 reviews match)
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I ordered a phone online Aug. 2nd. Aug. 5th received the incorrect phone. Was instructed by ST to return it and the correct phone would be shipped. It is now Sept. 7th. I have not received the correct phone, received credit on my account. Every time I call I get a...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
Product
I didn't like
  • Inability to fix problem
#914698
I've used Straight Talk for years, with no problems switching my phone number...well, their customer service leaves something to be desired. If you're trying for a specific number and or porting it over, there may be issues. My problem is I'm getting ready to return...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Potwin, Kansas
#885661
I called about my update status being unavailable 3 times. The first person didn't even attempt to help me and in the end of the conversation said thank you for calling straight talk wireless and hung up. So then I called back and spoke with a lady who barely spoke,...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.4
I didn't like
  • Internet is slow
  • Horrible customer service
  • Unable to update phone
#851162
I have a few numbers in Canada that I call from the US. I have the unlimited international plan. It was working fine for months. Today I try to call Canada and the phone dials a different number in other area codes. In my call log, it shows I dialed the correct...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

So My boyfriend has been with straight talk for over 2 years. He had never had any problems with them until he purchased a new Straight talk phone at Walmart. His SIM card did not fit into the new phone, so we called the company to activate the new SIM card, that came...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
I didn't like
  • Wasting my time
  • Being hung up on
  • Inability to fix problem
#801794
I added time to my phone and y'all try to *** me every month I want my phone back on or my money back noww!!!!
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
Parsons, Kansas
#797272

Straight Talk Wireless Phone Service Review

Continued autopay after service to broken phone was discontinued.Also did autopay after we discontinued service.Customer service totally sucks.
Augusta, Kansas
#679445
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I bought the Samsung Galaxy for my 14 year old daughter, which must use the unlimited plan with Straight Talk. The "unlimited" internet lasted all of 2 weeks! Her internet service was suspended, with no explanation why. We called customer service, which was not very...
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Anonymous
Anonymous

they limit the data to 2.5gb then kick it down to slow speed

#406268
I have been using straight talk for a little over two years now. I purchase a $45 unlimited card every month. I understand they have some sort of "data limit" which causes my internet to run extremely slow. This only happens the last three or four days of the month....
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Anonymous
Amy

Just got refill on 18 th and slow or no data at all i paid for unlimited??

Anonymous
Nanette

It happened to me, but the customer service helped me. You must turn off the cellphone, wait 20 seconds, then turn it on.

#376406

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
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Straight Talk Wireless Products and Services Reviews

Straight Talk Wireless in Overland Park, Kansas - Straight talk is bad to buy from

April 23 at 12:07 pm i ordered a 45$ "unlimted" service plan online . The ad said " get free overnight shipping and a free phone . Order before 3pm for overnight shipping .The phone got here April 25 at 2 pm . Not overnight , but worse it can not be activated because it has no SIM card .When i called customer service they were rude to me , could barely speak english and i was told if i return the phone , im out 47.97 $. no refunds ! What a scam .Because i used the words "*** SIM card " one person said i was abusive and hung up on me ! They are very bad to customers who have done no wrong . Dont be taken like i was . I am 60 and disabled so i do not have money to give to scams .
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