Last week i purchased two plans one for me,,and my wife respectively. And i made sure before i got off the phone that there was no confusion ,that they were seperate plans for different numbers,,and what happened......they put both plans on my wifes number...go figure...so about 7 hours later and 12 transfers..i finnaly got some results..only to find out that they had restricted my data.....so i finally got that taken care of..and a week later,,i have used "all" my data...really,,,,i work 3rd and sleep during the day,,,but dont worrie ive been told i can purchase another plan/ data...ive used straight talk for years and just about the only problems ive had is when i used my debet card or had to talk to a human...i speek some filipino...and they dont mute /hold as well as they think they do!!!!!!
Product or Service Mentioned: Straight Talk Wireless Customer Care.
Reason of review: Poor customer service.