Jonesboro, Arkansas
Not resolved
1 comment

Straight Talk customer service is the worst! I have never dealt with people so unwilling to work on a problem that THEY created!

If you are looking for prepaid phone service, go Verizon! They are much easier to deal with and aren't completely rude! I have much experience in dealing with customer service reps and Straight Talk is the worst! Please feel free to share share share!!

I bought a card for $30 and mistakenly entered it into the wrong phone. I called to see if I could get it switched and the advice I got was "to go buy a new phone!" way to go!

Monetary Loss: $30.

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Straight Talk Wireless Verified Representative

Hello. I am Maria from Straight Talk Wireless.

Your account needs to be checked in our database for further investigation. Please contact us via chat at and we will be able to help you or, you can send us an email at

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