Straight Talk customer service is the worst! I have never dealt with people so unwilling to work on a problem that THEY created!
If you are looking for prepaid phone service, go Verizon! They are much easier to deal with and aren't completely rude! I have much experience in dealing with customer service reps and Straight Talk is the worst! Please feel free to share share share!!
I bought a card for $30 and mistakenly entered it into the wrong phone. I called to see if I could get it switched and the advice I got was "to go buy a new phone!" way to go!
Monetary Loss: $30.