Jonesboro, Arkansas
Not resolved
1 comment

Straight Talk customer service is the worst! I have never dealt with people so unwilling to work on a problem that THEY created!

If you are looking for prepaid phone service, go Verizon! They are much easier to deal with and aren't completely rude! I have much experience in dealing with customer service reps and Straight Talk is the worst! Please feel free to share share share!!

I bought a card for $30 and mistakenly entered it into the wrong phone. I called to see if I could get it switched and the advice I got was "to go buy a new phone!" way to go!

Monetary Loss: $30.

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MariaST
#837384
Straight Talk Wireless Verified Representative

Hello. I am Maria from Straight Talk Wireless.

Your account needs to be checked in our database for further investigation. Please contact us via chat at http://bit.ly/16DrgbW and we will be able to help you or, you can send us an email at ST.CorpResolutionTeam@straighttalk.com.

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