Throttle data anytime they feel like it. Can't verify data usage, they make you text to 611611 for ESTIMATED usage.
You can't get any info from their useless website. Their customer service infuriates me. I demanded a written copy of my usage because I would like to file a complaint with the Attorney General. They refused to furnish anything.
When are we going to get together and file a class action lawsuit for fraud? If anyone is starting one I will gladly participate and share my info.
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: Deliver product or service ordered.
Straight Talk Wireless Cons: Quality of service, Unwilling to help, No direct answer, Employee knowledge, Morons at foreign call centers.