State: Massachusetts City: Upton Clear all filters (1 of 1879 reviews match)
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Straight Talk Wireless - Customer Care Review from Upton, Massachusetts

1.7
Details
Every time their profile is changed my phone is turned off and I am not notified. Then, when I call customer service, they ILLEGALLY deactivated my phone, gave me rude attitude, hung up on me, lied to me, and did not know how to fix my phone never mind speak simple English. I could not understand anything they were saying to me.
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1 comment
MariaST
#1154969

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#842680 Review #842680 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

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