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Straight Talk Wireless in Taylor, Michigan - Worst ever

Even if they tell you your phone will work chances are it will not. They will never give you your money back even if it doesn't work for you. You can do a lot better anywhere else
3.0
Details
Price Affordability
#1091335
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I was taken in by this company's unlimited talk-text-data plan that is being advertised on national television. I bought the plan, sim card and my phone. Firstly, I wanted to use my Metro PCS phone. NOPE the system doesn't use my Alcatel phone that was put on the...
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Anonymous
Anonymous

They don't say you can use any phone. They have to be compatible. Seems like you were using some cheap phones cause I know most of the newer name brand phones work.

#858751
so i am waiting for my cell to come in i sent in samsung galaxy ace style and waited over week and half you sent me a lg 22 $50. phone when i sent in $180. phone so i called again not happy and once again was promised my cell just like i had and you...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
I didn't like
  • Service is very poor very verry poor
  • Inability to fix problem
#849245
Every month as my time runs out I buy a new $45 time card. As I load my phone it tells me my SIM card is locked I call what they clame is customer service and they say they have to send me a new sim car it takes 3-5 business days to arrive. I loose 5 days of time every...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

3.5
Sidney, Michigan
I didn't like
  • How the unlimited plan changed several months ago
  • Losing my time and waiting to have a phone that works
#740747
I had brought a samsung nexus to straight talk service. I had to get a sim card replaced. recently over the holiday weekend my sim card quit working, so they think. Since this has happened my phone no longer receives a signal or anything and the date and time on the...
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Anonymous
Anonymous

Straight Talk has done nothing to help. They refunded me for the wrong month, turned off my service and wasted my time because they are worthless. Two broken sim cards and a n...

MariaST
MariaST
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

1.4
I liked
  • Service plan
I didn't like
  • Sub-standard in all areas
  • Wasting my time
  • Overseas service for americans
#701824

Straight Talk Wireless Online Order Review

The man that I had for my customer service was rude as was the woman. One person said that the phone I purchased would be here TODAY and then another said TOMORROW. I expressed my confusion to the woman and she snapped at me and said "just wait until tomorrow". I'm very displeased as I've placed my order July 29th and requested overnight/next day delivery that was FREE! I'm pissed.
3.1
Details
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Style and Design
Warranty
Website
#674700
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Cell Phone Review

Beware loading your straighttalk phone with a credit card. You will start getting bills on it from AMTADDS.com which ends up being a dateing site in UK which you did not subscribe too
#620577
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Straight talk told me I my card could not be processed twice. Low and behold the money came out of my account but no minutes were added. They claim they have nothing processed on their side and it's my banks problem. There isn't even a place where I can send my bank...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

1.0
Roscommon, Michigan
#599243
Bought a $45 service card for my Straight Talk phone at Wal-Mart. Went to scratch off my PIN on the back of the card and the numbers blurred and rubbed out, making about 1/3 of the PIN illegible. To get this fixed, they want me to fax them info on my phone, the receipt...
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Anonymous
Anonymous

Strait talk is missing a huge point in this whole ordeal. Some of us use prepay phones for security reasons, in fact that is the single most important factor and the only reas...

Anonymous
Nate

Hello,I work in Walmart's wireless department, and here's a little tip if that ever happens again: save your receipt, and we will gladly exchange out the card for you. The car...

#483110

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

Straight Talk Wireless in Flushing, Michigan - Straight talk I get no service no help phone to work

3 years Straight Talk customer 2 phones. I added 1000 minute card on my phone. You said warranty expired on phone. Have to buy new phone and unlimited card. I lost the initial 1000 minute card at $30.00. Bought phone and card on credit card. Received phone and service sucks for first week, then service stopped working altogether, tried calling you don't solve problem. Tell me towers may be down, but then I need my phone and lose part of my 30 days unlimited. If phone not back on in one day I will no longer use your services!
#421978
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