State: Michigan Product: Straight Talk Wireless Sim Card Clear all filters (3 of 79 reviews match)
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I was taken in by this company's unlimited talk-text-data plan that is being advertised on national television.I bought the plan, sim card and my phone. Firstly, I wanted to use my Metro PCS phone. NOPE the system doesn't use my Alcatel phone that was put on the market...
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1 comment
Anonymous
#1169451

They don't say you can use any phone. They have to be compatible. Seems like you were using some cheap phones cause I know most of the newer name brand phones work.

Review
#858751 Review #858751 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Bad quality
3.5
Details
Every month as my time runs out I buy a new $45 time card. As I load my phone it tells me my SIM card is locked I call what they clame is customer service and they say they have to send me a new sim car it takes 3-5 business days to arrive. I loose 5 days of time every...
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1 comment
MariaST
#1070270

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#740747 Review #740747 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Cons
  • How the unlimited plan changed several months ago
  • Losing my time and waiting to have a phone that works
Reason of review
Poor customer service
Loss
$120
1.4
Details
I had brought a samsung nexus to straight talk service. I had to get a sim card replaced. recently over the holiday weekend my sim card quit working, so they think. Since this has happened my phone no longer receives a signal or anything and the date and time on the...
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3 comments
Anonymous
#1051756

Straight Talk has done nothing to help. They refunded me for the wrong month, turned off my service and wasted my time because they are worthless.

Two broken sim cards and a non functioning phone.

Nobody knows why? and not one person to help not even the BBB.

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Review
#701824 Review #701824 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Pros
  • Service plan
Cons
  • Inability to fix problem
  • Sub-standard in all areas
  • Wasting my time
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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