(19 of 1829 reviews match)
Latest review first
Straight Talk is horrible, there customer service is non-functionable. I have hat 4 phones in two years and about two month of lost service which they will not give me credit for. They build the phones to there specs and do so by building in the SIM card so you can't...Read more
Grey Eagle, Minnesota
- Cheaper rates and no contracts
I didn't like
- Customer service ineffective
70144141224 is my number to text cardRead more
Every agent gives you different information no matter what the issue or trouble is. I have never spent less than 1.5 hours on any, simple, customer service phone call. When my phone was stolen - it was like pulling teeth trying to activate a new phone with my same...Read more
Waite Park, Minnesota
I didn't like
- Undelivered promises for unused services
- Misleading info from every agent as well as refund promises
- Two hours for customer service calls
i was on a business trip using google maps and happened to max out my "unlimited" 5 gig of high speed data, for the first time in 10 years....at which time it is suppose to go into 2G or 3G data which is slower but i could have lived with that,,,,but they shut my data...Read more
Pequot Lakes, Minnesota
My service was also suddenly deactivated. i had only used 2 gb and still had a week left until my next refill. this is horrible service!Read more
We just called Straight Talk about activating my sons SIM card. His other phone was stolen. Called on Saturday paid an extra $14.99 for next day delivery, I understand the next day was Sunday so I understood it would not be delivered that day. It finally arrived...Read more
The customer service was terrible my phone hasn't worked properly in over two weeks had to wait multiple times for over aa hour yet I'm expected to be happy and spend more money on bad services time to switch. Thank the rude people at customer serviceRead more
Red Wing, Minnesota
I am as pissed customer, as I have a smartphone that is about half working ,has been factory reset with Samsung's help and the *** **** at straight will not give me a new phone unless I send my old one in ,they have a credit card as collateral, so I cannot see what the...Read more
- Price of phone and plan price
I didn't like
- Will not replace phone with out old unit sent back first
- Horrible customer service
Straight Talk Wireless Phone Service Review
This company has terrible customer service. Would not issue me a refund when I called to terminate my service. They are charging me a whole month for service I am not using. And they messed up when I at up the phone and I was charged twice. Terrible company don't use them! !!
Worst customer service! I ordered a sim card to transfer my number to new straight talk phone. Never needed a sim card for any of my previous phones with them. First off, it took a ridiculous amount of Time on the phone with them just to order sim card, which I don't...Read more
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