State: Minnesota City: Anoka Clear all filters (1 of 1829 reviews match)

Straight Talk Wireless in Anoka, Minnesota - Customer Service Sucks! Don't go with this plan!

My daughter has this plan, she called to find out why her sim card wasn't working. The rep was so disrespectful to her. He was from another country so she couldn't understand him. He asked for another number to call her at. So he called mine and he accused her of being a male using a voice translator. And he ended up hanging up. I called back, at the same time he called back. The entire 10min maybe longer. I talked to him and his supervisor, they both repeated the same thing over and over. "I'm sorry, I don't understand you." It was so frustrating. We never got any where and I ended up hanging up.

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Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
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