State: Minnesota Product: Straight Talk Wireless Mobile Phone Service Clear all filters (1 of 74 reviews match)
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Straight Talk Wireless in Grey Eagle, Minnesota - 4 Phones in 2 years time

2.6
Details
Straight Talk is horrible, there customer service is non-functionable. I have hat 4 phones in two years and about two month of lost service which they will not give me credit for. They build the phones to there specs and do so by building in the SIM card so you can't take it with you (Samsung Gall Slll). Nobody speaks ENGLISH, so you understand about every 5th word, it takes hours to get through to them, and when they do they you are on a merry-go-round. They really should shut the doors and be defendants in a class action suit.
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1 comment
MariaST
#1233281

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#942968 Review #942968 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Pros
  • Cheaper rates and no contracts
  • Cheap
Cons
  • Customer service ineffective
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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