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The previous owner to this phone switched phones with same number. And the sim card in this phone still said same number. I got it activated an changed the number and the person deactivated it

Reason of review: Not as described.

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MariaST
#1630419
Straight Talk Wireless Verified Representative

Hi HastyHeron641. We apologize for the trouble.

We would like to discuss the details of the issue that you have experienced. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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