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For some reason every employee that you speak with at straightalk gives you a different answer to the same question such as one lady told me my phone would be here on tues by 4:30 no phone then yesterday i was told it would be here on fri by 4;30 but nobody can provide...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Hello, my name is Pamela Harris and i bought the mobile hotspot along with a 75.00 service plan, my problem is where i live there arent any cell towers so with everything acivated it still says not service, i would like a refund for the 75 dollar service plan, i had to...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I bought new minutes but straight talk have not gave me back my data speed yet i cant watch you tube bad straight talk bad bad bad! i dont agree with your terms im just checking it so i can submit this
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

My name is Patricia Breaux 217 Mill St. Columbus, Ms.39701 Phone Number 662-497-4797. Three months ago I bought a SunrizeLG for 79.00 and it started locking up on Me and I bought the Insurance for it also, so I sent it back then in the mean time I bought a Flip Top for...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
#727223
I have been with Straight Talk for a number of years and never had a problem connecting to the Internet until I received that notice of an upgrade. My service truly was unlimited up until that time. Maybe my terminology as a consumer is lacking (but) it only adds to my...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

4.0
Yazoo City, Mississippi
I liked
  • Mobile internet speed
I didn't like
  • Lied to by employees and manager
  • How the unlimited plan changed several months ago
#722155
I bought the $30 refillable card and was told that I could not use it because of the type of phone I had. I was also told that they would not refund my money and that I should try to sell the card to a friend. Customer service is also very bad. They could not even...
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Anonymous
Anonymous

It seems that it was your mistake not the company, it's not their fault that you can't read or figure out that you have a smart phone so you shouldn't talk down about the comp...

Bay Saint Louis, Mississippi
#711906
When I first switched to straight talk it was from Verizon Wireless.. and if it weren't for the higher prices with my previous carrier I would have most definitely stayed. A couple things that really irritated me is when I first went to activate my new phone for...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I am Maria and I work with Straight Talk. Sorry for the trouble. For your issue or concern, you can send me an email at ST.CorpResolutionTeam@straighttalk.com for assistan...

2.5
I liked
  • Mobile internet speed
  • Call quality
I didn't like
  • Billing practices
  • Customer service
#561773
I just wanted to share my most recent experience with Straight Talk Wireless. After several years with AT&T paying those guys over $36,000.00 I decided to go a cheaper route. I should have stayed with AT&T. Within the past several weeks, I have purchased...
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Anonymous
Anonymous

I have an iPad Air 2 and was using the T-Mobile free data for life, but it ran out and my account had frozen up, so I had bought a straight talk data sim, item worked but I di...

Anonymous
Anonymous

Wow, you are the worst story teller ever! If i was married to you i would smother you in your sleep.

1.0
Blue Springs, Mississippi
#529418

Straight Talk Wireless in Ridgeland, Mississippi - No coverage for over a week???

My cell suddenly stopped receiving coverage 6 days ago. I first emailed the company...any of you that deal with them know this is so, so funny to try to talk with them, but, I understand I am not paying a premium so what should I expect, right? I any case, I emailed and said I have no coverage. I was emailed back and said a tower is down in my area( Jackson Ms) . They say wait 24 hours. Ok, I am willing to wait, I understand this happens, right? Day 2: still no coverage. I email again. Again told tower down, wait 24. On Day 3 I call. By now I had to scramble business and hard to scramble to make calls from various locations. I finally get the person, who I cannot understand, and am told the tower is down. Meanwhile, I have explored the Straightalk info online, and have come across a page that lists the model phone and the tower it correlates to. I have a Nokia E500 so that means AT&T is the tower that provides service....so I say to the person...none of my AT&T friends are having issues. He replies, well, ther are certain towers dedicated to Straighttalk in that area owned by AT&T. Rise towers are under repair. Now, this is Alice man, heis just reading the party line...and of course it's not possible that this tower is still out of service. W are in the Capitol city of the state of Mississiipi and you KNOW may people use Straighttalk here. So now I am really mad, and a friendi tells me, I have straight talk, your same phone and I have no issue at all and a ever had. I am on the7 th day of no coverage. I will be getting a new phone service. You may think you are getting off cheap with this company, but you aren't because you will pay one way or theo other. My ad vice? Get a reputable company, not AT&T obviously, and never, rev expect Straightalk to be of help.
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Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

At 7:30pm on Christmas eve (12/24/2012) my Samsung Galaxy Proclaim stopped working...I mean completely had no service! I called to check on this that night and there was no resolution. The options were to wait and call back the next morning to see what could be...
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Anonymous
SWAMPER

I LOST MY DATA ON 11/29/13 ..HAVE TALKED TO S.T. TECHS FOR WEEKS.. STILL ,I HAVE NO DATA.. WHEN THIS PLAN IS OUT SO AM I!!! I PLAN TO GET LEGAL ADVICE..

Anonymous
Naomi

OMG! I got the same problem. And they sent me the the returning label with the wrong address so I couldn't print it off. Horrible service by the way!!