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1 comment
For some reason every employee that you speak with at straightalk gives you a different answer to the same question such as one lady told me my phone would be here on tues by 4:30 no phone then yesterday i was told it would be here on fri by 4;30 but nobody can provide...
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MariaST
Straight Talk Wireless Verified Representative
#1203968

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Laurel, Mississippi
Reason of review
Order processing issue
Review #907441 is a subjective opinion of poster.
1 comment
1.0
Details
Hello, my name is Pamela Harris and i bought the mobile hotspot along with a 75.00 service plan, my problem is where i live there arent any cell towers so with everything acivated it still says not service, i would like a refund for the 75 dollar service plan, i had to...
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MariaST
Straight Talk Wireless Verified Representative
#1191820

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Ridgeland, Mississippi
Reason of review
Problem with delivery
Review #890353 is a subjective opinion of poster.
1 comment
I bought new minutes but straight talk have not gave me back my data speed yet i cant watch you tube bad straight talk bad bad bad! i dont agree with your terms im just checking it so i can submit this
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MariaST
Straight Talk Wireless Verified Representative
#1108335

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Oxford, Mississippi
Reason of review
Not as described/ advertised
Review #778245 is a subjective opinion of poster.
1 comment
1.0
Details
My name is Patricia Breaux 217 Mill St. Columbus, Ms.39701 Phone Number 662-497-4797. Three months ago I bought a SunrizeLG for 79.00 and it started locking up on Me and I bought the Insurance for it also, so I sent it back then in the mean time I bought a Flip Top for...
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MariaST
Straight Talk Wireless Verified Representative
#1057163

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Columbus, Mississippi
Reason of review
Warranty issue
Loss
$200
Review #727223 is a subjective opinion of poster.
1 comment
4.0
Details
I have been with Straight Talk for a number of years and never had a problem connecting to the Internet until I received that notice of an upgrade. My service truly was unlimited up until that time. Maybe my terminology as a consumer is lacking (but) it only adds to my...
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MariaST
Straight Talk Wireless Verified Representative
#1052621

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Yazoo City, Mississippi
Pros
  • Mobile internet speed
Cons
  • Lied to by employees and manager
  • How the unlimited plan changed several months ago
Reason of review
flowery terminology
Loss
$45
Preferred solution
Flowery terminology that hides the truth; only the first 5GB is high speed. After that it is useless.
Tags
  • NOT unlimted data
Review #722155 is a subjective opinion of poster.
1 comment
I bought the $30 refillable card and was told that I could not use it because of the type of phone I had. I was also told that they would not refund my money and that I should try to sell the card to a friend. Customer service is also very bad. They could not even...
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Anonymous
#1050190

It seems that it was your mistake not the company, it's not their fault that you can't read or figure out that you have a smart phone so you shouldn't talk down about the comp...

Author
Location
Bay Saint Louis, Mississippi
Reason of review
Poor customer service
Review #711906 is a subjective opinion of poster.
1 comment
2.5
Details
When I first switched to straight talk it was from Verizon Wireless.. and if it weren't for the higher prices with my previous carrier I would have most definitely stayed. A couple things that really irritated me is when I first went to activate my new phone for...
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MariaST
Straight Talk Wireless Verified Representative
#905829

Hi. I am Maria and I work with Straight Talk. Sorry for the trouble. For your issue or concern, you can send me an email at ST.CorpResolutionTeam@straighttalk.com for assistan...

Author
Location
Long Beach, Mississippi
Pros
  • Call quality
  • Mobile internet speed
Cons
  • Customer service
  • Billing practices
Reason of review
Poor customer service
Review #561773 is a subjective opinion of poster.
8 comments
1.0
Details
I just wanted to share my most recent experience with Straight Talk Wireless. After several years with AT&T paying those guys over $36,000.00 I decided to go a cheaper route. I should have stayed with AT&T. Within the past several weeks, I have purchased...
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Anonymous
#1260705

I have an iPad Air 2 and was using the T-Mobile free data for life, but it ran out and my account had frozen up, so I had bought a straight talk data sim, item worked but I di...

Author
Location
Blue Springs, Mississippi
Reason of review
Poor customer service
Loss
$288
Preferred solution
Full refund
Tags
Review #529418 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Ridgeland, Mississippi - No coverage for over a week???

My cell suddenly stopped receiving coverage 6 days ago. I first emailed the company...any of you that deal with them know this is so, so funny to try to talk with them, but, I understand I am not paying a premium so what should I expect, right? I any case, I emailed and said I have no coverage. I was emailed back and said a tower is down in my area( Jackson Ms) . They say wait 24 hours. Ok, I am willing to wait, I understand this happens, right? Day 2: still no coverage. I email again. Again told tower down, wait 24. On Day 3 I call. By now I had to scramble business and hard to scramble to make calls from various locations. I finally get the person, who I cannot understand, and am told the tower is down. Meanwhile, I have explored the Straightalk info online, and have come across a page that lists the model phone and the tower it correlates to. I have a Nokia E500 so that means AT&T is the tower that provides service....so I say to the person...none of my AT&T friends are having issues. He replies, well, ther are certain towers dedicated to Straighttalk in that area owned by AT&T. Rise towers are under repair. Now, this is Alice man, heis just reading the party line...and of course it's not possible that this tower is still out of service. W are in the Capitol city of the state of Mississiipi and you KNOW may people use Straighttalk here. So now I am really mad, and a friendi tells me, I have straight talk, your same phone and I have no issue at all and a ever had. I am on the7 th day of no coverage. I will be getting a new phone service. You may think you are getting off cheap with this company, but you aren't because you will pay one way or theo other. My ad vice? Get a reputable company, not AT&T obviously, and never, rev expect Straightalk to be of help.
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Author
Location
Ridgeland, Mississippi
Loss
$3000
Review #440763 is a subjective opinion of poster.

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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2 comments
At 7:30pm on Christmas eve (12/24/2012) my Samsung Galaxy Proclaim stopped working...I mean completely had no service! I called to check on this that night and there was no resolution. The options were to wait and call back the next morning to see what could be...
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Anonymous
#772458

I LOST MY DATA ON 11/29/13 ..HAVE TALKED TO S.T. TECHS FOR WEEKS.. STILL ,I HAVE NO DATA.. WHEN THIS PLAN IS OUT SO AM I!!! I PLAN TO GET LEGAL ADVICE..

Author
Location
Hattiesburg, Mississippi
Loss
$150
Review #370792 is a subjective opinion of poster.