2.8
Details

Update by user Jan 03, 2019

If I could give customer service a negetive number rating I would

Original review posted by user Jan 03, 2019

First off I called to have my number switched Felix did not listen too me transfered my wife's phone number to my brand new phone. Only reason I can think of is because I called using her number then he realized his mistake and pulled her number off which in turn...
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1 comment
MariaST
#1626368

Hi BelligerentMeerkat. This is Maria from Straight Talk Wireless.

I read your post and am sorry you’re having some problems. This is not how we want you to feel and experience. We are doing our best to address all the issues that our customers may have encountered. We'd like to take a closer look into what's going on and ensure there is a resolution for you.

Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1440304 Review #1440304 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

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Miami, Florida 33178
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Phone:
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