State: Missouri Product: Straight Talk Wireless Customer Care Clear all filters (2 of 129 reviews match)
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2 comments
1.5
Details
This company/service provided SUCKS!!!!!!!I called customer service out sourced to India I might add. Spoke to two people " Kevin" and " John" who neither helped or understood the problem. One said I wasn't being throttled the other said I was and Ma'am' d me to death...
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MariaST
Straight Talk Wireless Verified Representative
#1155297

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Carl Junction, Missouri
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
Review #842910 is a subjective opinion of poster.
1 comment
1.0
Details
I recently left Straight Talk after several years as a customer. Here is what I wrote them when they asked me why... First, it is a shame that you did not care to contact me when I was having problems. But now that I am leaving, you want to know why. That alone says...
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MariaST
Straight Talk Wireless Verified Representative
#1032806

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Saint Louis, Missouri
Service
Straight Talk Wireless Customer Care
Cons
  • Given the runaround
  • Unwilling to help
  • Rude
Reason of review
Poor customer service
Preferred solution
unlock my phone
Review #697447 is a subjective opinion of poster.