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2.2
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
2 comments

Very slow , glitchy No matter where you take it. Not worth the money.

Product or Service Mentioned: Straight Talk Wireless Mobile Hotspot Plan.

Reason of review: Bad quality.

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MariaST
#1558618
Straight Talk Wireless Verified Representative

Hi Valued Customer. This is Maria from Straight Talk Wireless.

We sincerely apologize for the inconvenience that you have encountered with our service. Let us check on your account so we can provide the best possible resolution. To do this, please send us a message through this chat link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

MariaST
#1556488
Straight Talk Wireless Verified Representative

Hi. This is Maria from Straight Talk Wireless.

Please accept our sincere apology for the inconvenience you have gone through with our service. Allow us to review your account so we can provide you with a concrete resolution. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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