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1.1

For one I love how all of them are supervisors none of them speak English. They always tell you they don't have that information in front of me .

Never once have I ever gotten anything resolved by straight talk. Or they just hang up all the time when they don't know the answer

User's recommendation: Don't get straight talk.

Monetary Loss: $65.

Preferred solution: An actual person that knows what they're talking about.

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#2064809

Hi, GARNETT B. This is Maria from Straight Talk Wireless.

Total customer satisfaction is determined by variety of factors, but none is more important than the customer's experience. We sincerely apologize for the trouble you have encountered with our data service and our customer service. We understand that your previous experience was unpleasant, and we wish to make it right for you. Kindly chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

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