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I needed my phone unlocked I have lost my 29 year old daughter to a car accident recently and had alot of expenses which were worth every penny

I bought this Samsung galaxy A 21 a few months I had to start getting help from the government in this time of need

I need to switch carriers where I can recieve free minutes til I can get back to work And I don't have 126 dollars to have my service with yal unlocked on my phone

I have my 2 grandchildren living with me with no phone if there a as emergency and no way for jobs to call me to hire me


User's recommendation: Don't buy a phone unless you read there fine print and that's why its called fine print where you can't or don't read it where they can rip off in a nice way.

Preferred solution: phone unlocked for 0 dollars.

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Hi Melody. This is Maria from Straight Talk Wireless.

Our branded phones are not carrier unlocked. It can only be activated in our service. However, we can unlock your phone only if you meet the set requirements. Straight Talk Wireless will provide an unlocking code to customers who request unlocking, provided they meet the following conditions: 1.

Device must have not been reported as stolen, lost, or associated with fraudulent activity. 2. Device may have already been unlocked or device may have a pending unlock request (customer should call for resolution). 3.

Device must have been activated on our service for no fewer than 12 months. 4. Device must have redeemed no fewer than 12 months of service. 5.

Device must have active service or be within 60 days after service expired. However, we now offer our customers the option to unlock the phone for a fee if they have not met the 12 months of service requirements. The fee will be $150 minus $12 for every paid active month per device (cards on reserve are not calculated as paid active). To process your unlocking request, chat with us at or call 1-877-430-2355.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword UNLOCK to 611611.

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