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Keep getting disconnected when transferring to representatives to help. Asked to press 3 to hold or 1 to call back . Get disconnected if you press either.

User's recommendation: Don’t use straight talk 0 quality customer service.

Preferred solution: Someone to help port phone# to Verizon Wireless .

Straight Talk Wireless Cons: How long customer service takes.

Location: Johnsonville, SC

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#2133343

Hi John G Tji. This is Maria from Straight Talk Wireless.

We're sorry to know that you've encountered some issues when you tried to port out your phone number. We understand how you feel. Let's go over all the details and options together to resolve this issue. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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