recommended by a friend I purchased straight talk service, got my phone, updated once, automatic renewals monthly, didn't have a problem for several years. now it is one thing after another.
I needed an update, they sold me a phone that had a warning window that kept popping up, I called immediately, had to get on another phone, they did something and said it was fixed, once 30 days was up the problem came back. And now they will only send me a replacement but I am done.
their customer service is SO BAD sometimes I think they are just messing with me, it is inconceivable that this company exists. obviously I am done with straight talk!!!
Product or Service Mentioned: Straight Talk Wireless Replacement.
Reason of review: Poor customer service.