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On December 20, 2015, I tried to use my cell phone to call for a taxi. My call failed and I got a recorded message that my phone had been deactivated--even though I had paid my bill in full two weeks before. I had to provide a different credit card to get my phone...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Lisbon, New Hampshire
#788969
This company overcharged me twice (once on 8/28, and once on 10/29) both times I was supposed to be charged $45 and they charged me $47.70. I did not notice it on my August bank statement, but I noticed it right away on my October statement because I did not have any...
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Anonymous
Anonymous

I have sent multiple e-mails, but I just sent one to you at the address below. Please refund what you have overcharged me. I should not have to keep calling and e-mailing li...

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.3
Rye, New Hampshire
I didn't like
  • Multiple long phone calls and promises issue would be resloved
  • Lied to by employees
#738263
My Phone Galaxy S4 would not charge after only 1 month and this was suppose to be a new phone I purchased from Walmart, I had to send it back for replacement. In the process StraightTalk deactivated all phones on my account problem because you will lose your telephone...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I am Maria and I work with Straight Talk. Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and w...

1.3
I liked
  • Price
I didn't like
  • Being lied to
  • Customer service staff
  • Customer service
#598557
I ordered a phone bundle off website at final process screen it said there was a problem with internet and the order failed. so I tried again and same message. I checked my bank account and they billed me for 2 phones and plans. when I called person on other end didn't...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

DON'T BUY any products from this company. They advertise unlimited data,its not. They advertise great customer service it isn't. The fine print of the service agreement states you give up all legal rights to sue or recover damages. Your only option is arbitration...
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Anonymous
charx

I ordered their service.... got the SIM..... and have yet to be able to make a call. I LOVE this company! (.... no I don't) I have spent at least 5 hours on the phone with the...

Anonymous
aaron

STRAIGHT TALK DOES SUCK. THEIR CUSTOMER SERVICE IS BY FAR THE LEAST EXPERIENCED TO HELP CUSTOMERS. THEY LIE ABOUT EVERYTHING.DO NOT SWITCH TO STRAIGHT TALK.STRAIGHT TALK SUC...

#406212

Straight Talk Wireless in Manchester, New Hampshire - My phone

i put my new refill card on last night and today my phone says it has been deactivated why is that. i never had this prob before.I can't see spending money and not getting any thing from now i lose a day thats not right. why is this going on i have been with you for almost 3 yrs now. i think this is just bull coz this is my everyday phone and i can't talk to anyone at all.i am so pissed right now that i might leave and find a better server. coz i am that pissed. and not being able to talk to someone about this problem on the phone isn't right either.
#391682
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I am writing this to assist other who may have similar problems resolving technical problems when calling international destinations. A month ago I purchased the international calling plan with Straight Talk to be able to call my family in Colombia. After two weeks,...
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Anonymous
Anonymous

It does not call australia and says when I call New Zealand that the line was busy ( always ) ??

Anonymous
sneekie

i have straight talk 30 month plan wanted to call ild call to morocco, they told me the ild home phone does not cover morroco so i bought the 10 card ild card she told me it ...

#389006
This phone is the greatest thing I've ever had. unilimited everything for only $45 per month- you can't beat that.. my phone is actually on the verizon network.. it's the best. thanks for saving me thousands of dollars per year. This will not go through unless I type...
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#379076

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Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
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