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Straight Talk wireless is the WORST wireless company to deal with. DO NOT buy their products or use their service. Their phones are junk. Unless you buy the phone from them online, they WILL NOT REFUND YOUR MONEY. If the original phone is less than 30 days old, they...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I didn't like
  • Poor service quality
  • Quality of replacement
#795748
WORST POSSIBLE WIRELESS SERVICE YOU COULD CONSIDER. Do not even consider using Straight Talk for anything except to compare good to bad companies. This used to be tracfone, they had an FTC filing against them which they lost, which is why they changed their name to...
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Anonymous
Anonymous

I cannot believe this has happened again. I have had my replacement phone for just 29 days and it stopped working as a phone again. Now it is just a tiny tablet. No calls in o...

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.6
I liked
  • Cheap price junk phones
I didn't like
  • Warehouse process incompetent
  • Cannot go off script
  • Customer service ineffective
#766772
I am very unhappy and disgusted with Straight Talk wireless support service which is absolutely of no value. I purchased a phone through Walmart for straight talk wireless on July 7th, and did not discover the phone had problems until after the 15 day return policy...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

2.8
Deming, New Mexico
#687485
Bought new phone ,because the sim card on the old phone did not work.Can't seem to understand why a sim card expires when the phone never got activated.And still with this new phone I still don't have activation.My daughter is on the acct.So I am unable to get into the...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

II have been with Straight Talk for a few years I just purchased a new phone at Walmart and spent 3 hours and they're trying to get my phone number transfer to new phone I was finally told there was an internal problem and they were working on it and try back in 24...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Placitas, New Mexico
#607686
I bought the new home service plan and box from STRAIGHT TALK/WALMART. They don't tell you that it cost 98.00 and doesn't work! There is no tech help. They keep saying to bring the whole phone and relate what I hear on the pay phone thay Im using to call...
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Anonymous
RedOscar

I activated my Straight Talk Home Phone just before Christmas and it took less than 2 hours before I was up and running. I even ported my number from Virgin Mobile. My servi...

Anonymous
Ann

Go to straight talks website and you can contact them from there. They seem to be nicer and more helpful by internet. My mother in law had this problem with his phone and t...

#370040
I transfered my phone number of 7 years from T-Mobile to Straight Talk. One day my phone wasn't working and I called customer service who reported that they resolved the problem. Well my phone was working but suddenly I had a new number in A DIFFERENT AREA CODE...
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Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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