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Baught a new phone yesterday and a 45.00 service plan. Transferred service and my same number to the new phone.

It took over an hour then once it was done I couldnt send a text or call anyone? I was on phone with a straight talk person for more than an hour. She said it should start up last night. This morning still nothing??

Then a few minutes ago I contacted Straight Talk Tech dept. for help. They said they could help me, but what was I willing to pay. I spent almost $200.00 on phone plus the card.

Ive spent enough and Im not paying for help they should be doing for free.

Thats B.S. Mary

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Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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