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Baught a new phone yesterday and a 45.00 service plan.Transferred service and my same number to the new phone.

It took over an hour then once it was done I couldnt send a text or call anyone? I was on phone with a straight talk person for more than an hour. She said it should start up last night. This morning still nothing??

Then a few minutes ago I contacted Straight Talk Tech dept. for help. They said they could help me, but what was I willing to pay. I spent almost $200.00 on phone plus the card.

Ive spent enough and Im not paying for help they should be doing for free.

Thats B.S.Mary

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MariaST
#1139134

Hi.I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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