State: New York City: East Amherst Product: Straight Talk Wireless Phone Plan Clear all filters (1 of 167 reviews match)
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Straight Talk Wireless in East Amherst, New York - Worst customer service ever!

I called four times to have my phone number transferred over, but it wasn't possible. The first customer representative I talked to said she reconnected my line and that all I had to do was talk to my new provider (T-mobile) regarding the number transfer. T-mobile was fast and adept... the T-mobile customer represenative ended up contacting the straight talk representatives regarding the number transfer, but the straight talk representative was clueless and put us us on hold for almost an hour. The woman I was talking to couldn't understand english and kept repeating useless information. Straight talk wasted 4 hours of my day! Never ever sign up with plan with straight talk. You will regret it completely. Oh and looks like I will be using a different phone number thanks to straight talk - this is such an inconvenience.
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2 comments
MariaST
#920493

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

MariaST
#920491

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

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Review
#573924 Review #573924 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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