2.0
Details
I switched to Straight Talk Home because they advertise that you can call any number in the U.S. Every week we discover more numbers that won't accept our calls. The first 5 or 6 that wouldn't accept our calls, we said "oh well, we can just use our tracfone." When we...
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Review
#1390670 Review #1390670 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Pros
  • Price would be good if st provided the advertised service
Cons
  • Poor service quality
  • Customer service
Reason of review
Not as described/ advertised
Preferred solution
I want to be able to call any number in U.S. as advertised by Straight Talk
Tags
  • Poor Product Quality
We don't call a lot of people. We though we'd save money with Straight Talk. I can call my son in Maui. We've come across 5 numbers locally that we can't call. Yesterday we discovered that we can't call the New York State Police. Unacceptable. I called ST customer...
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4 comments
MariaST
#1584925

Hi CarefulSwallowtail. This is Maria from Straight Talk Wirelesss.

I read your post and am sorry you’re having some problems. We are determined to help you in resolving this issue. Allow us to review your account so we can provide you with a concrete resolution. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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Review
#1384376 Review #1384376 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

Contact Straight Talk Wireless Customer Service

Website:
www.straighttalk.com
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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