Suitland, Maryland
2.3K views 11 comments

I received my Straight Talk phone on yesterday.I charged my phone for the recommended 5 hours before use.

Related: Straight Talk Wireless - Straight Talk

I followed all the instructions in my packet in an attempt to activate my phone this morning at 6:30am. Still unable to make calls about 8:15am, I called customer service. The rep informed me that since I already activated the phone and my SIM card is unregistered; I'll need to wait 24 hours before I can use my phone! Where was this on their website or in the package with all the other instructions?

FURIOUS!!! I went to straighttalk.com to get the complaint number and decided to post on their FB page, to my surprise others have had the same problem!!!

One girl was told that since she had a refurbished phone she may not be able to use her phone for 7 days!!!This is unacceptable!!!!!

Review about: All You Need Plan.

Review #228525 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Straight Talk Wireless?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Brody's Mom
#510258

I have a Straight Talk Phone, and I have to GO OUTSIDE to make a call or send a text message.90% of the time neither will work inside my house.

I called their customer service once; and the guy had me punch some codes into my phone.

It still does the same things.Anyone else have this problem?

jerrywilky
to Brody's Mom Cheboygan, Michigan, United States #623261

i have same problem

lilian
#504630

I've had straight talk for about 3 years now and I have had some problems (4 numbers in the past 3 years...pretty annoying :upset ) & just today at 12:00 AM, i was on the phone with my friend & charging my phone at the same time then my phone said CALL LOST.I lost my service :cry i took phone off charger then took out battery for about 20 min.

then put it back in. Now, i have cell phone reception again.

weird night & all of this happened from 12:00 AM - 12: 30 AM, today.:? straight talk is being a little weird.....

tina
#495677

my first ST phone was a cheep one 39.99 worked great I decided to upgrade a went an spent 145.00 for a new on an can not make are receive calls all calls dropped an only get voice messages it does not ring when someone calls :(

Raelene
#427469

I just reactivated my phone yesterday within a day of losing my service, but my phone still says "No Service." I can't text, call, and I don't want to call customer service because they don't do *** except for saying "Thank you."

Sean Thomas
#380415

Same thing here, it was great for 2 years, now today NO service.I pay $45 a month.

To me that means my $200 phone will work.

Hours and hours with customer service, or just the "minimal service" No contract....no luck, nobody should be placed on the back burner.If you pay then give us our service.

STguy
#376976

Let's face it, we only have ourselves to blame for being cheap.We thought we were smarter than everybody else for going with ST and their supposedly cheaper plans compared to Verizon, AT&T, and all the major carriers.

Guess what? We are all ***.

Cheap and *** - thinking that we were actually signing up with a real telecom company.YOU GET WHAT YOU PAY FOR.

Outta Luck
to STguy Corvallis, Oregon, United States #829007

I agree.We get what we paid for.

I had to go through many sim cards just to have my other carrier number ported and at the end it worked, but guess what 30mins later NO Service. And yes, it's my fault for going cheap, but well I can't ***** or complaint.

I'm gonna call and give them a hard time, since they did the same thing by replacing my card too many times...And had me on the phone for too many hours....

No Straight Talk Service for L
#276826

I have had Straight Talk service for about a year. A little over 3 days ago, I would get "Network Unavailable" every time I tried to call out. I have been in contact with customer service from the beginning and it has gotten me nowhere.

Tonight, the person at tech support said their service where I live is highly congested.

Great! This is my only phone and zero service over the last 3 days. The month before that, my calls kept getting dropped more and more. I ended up having to buy a new phone because that $69.99 Straight Talk phone used AT & T service instead of Verizon. The just send me a second phone like I already had.

I cannot believe how much money I have paid Straight Talk when I had no service and they had my phone. I paid for several months in advance. That was a bad decision on my part. :cry

No Straight Talk Service for L
#276825

I have had Straight Talk service for about a year. A little over 3 days ago, I would get "Network Unavailable" every time I tried to call out. I have been in contact with customer service from the beginning and it has gotten me nowhere.

Tonight, the person at tech support said their service where I live is highly congested.

Great! This is my only phone and zero service over the last 3 days. The month before that, my calls kept getting dropped more and more. I ended up having to buy a new phone because that $69.99 Straight Talk phone used AT & T service instead of Verizon. The just send me a second phone like I already had.

I cannot believe how much money I have paid Straight Talk when I had no service and they had my phone. I paid for several months in advance. That was a bad decision on my part. :cry

You May Also Like

Straight Talk Wireless - Black out in Kern County Straight Talk Wireless "Nov 12,2015 we had a black out in Kern County, AT&T tower down, and after speaking 8 to straight talk representative I was told the SIM card went bad and..." Read more Centurylink - Poorest Customer "Service", Most Unreliable Internet Speeds Centurylink "Ever since I moved to a rural area, I have been experiencing daily disruptions of internet service. Come to find out, the entire community is having the same problem. Generally,..." Read more Smart Circle International - *** Smart Circle International "Are you a psychopath? Are you a ***? Do you have no moral compass? If so, Smart Circle International is the place for you. Everybody hears..." Read more Straight Talk Wireless - Jackasses look smart by comparison Straight Talk Wireless "*** bastards sent test advising credit card was expiring. I went online to update. The transaction was refused. Twice. Said CALL STRAIT TALK. I did. Took 45 mminutes. Explained and..." Read more Calatlantic Homes - Buyer Beware! Calatlantic Landscaping is a big problem! Calatlantic Homes "My wife and I bought a home from Calatlantic in February of 2016 and had generally been happy with our new home - that is, except for the landscaping. About..." Read more Best Buy - Fraud company Best Buy "I ordered 1 iphone 7 plus 128 gb. Shop kepper by mistake shipped 3 iphone and 1 samsung 64gb 7edge .now he forced me to pay for all of them.I..." Read more Lg Electronics - LG washer WT5070CW Lg Electronics "Purchased LG washer and dryer at Home Depot in 2012 and was happy at first, after about a year or two I noticed a little rust stain at the bleach..." Read more Pizza Hut - Delivered pizza Pizza Hut "Ordered a lg handtoss pepperoni and mushroom pizza with extra sauce on line to get special. No spray or seasoning on crust. 11 minutes after I placed my order it..." Read more