9700 NW 112th Ave, Miami, FL 33178, USA
Not resolved
1.0
Details
1 comment

My phone went out 2 days befor Harvey,I was told they would send me a label to return the black box,10 days later I recived it .It went by fedex 6 day to deliver it.I was told that when they recived the old one they would overnight the new one.They recived it on 9-14.I caslled & was told no shipping # was given for my box,I am on my 4th week with out a phone(home)At 1 time I told every one S T was the best,As soon as I can get a home phone I will call & tell them I lied to them.In texas we have J P court to help the poor from getting ripped off.I will talk to a lawer monor tue,to find out if I can sue them to get a real phone service

Product or Service Mentioned: Straight Talk Wireless Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Deliver product or service ordered.

Straight Talk Wireless Pros: Until i need them good, Monthly cost was good.

Straight Talk Wireless Cons: Customer service or lack of, Non-english speaking.

  • Poor Business Practice
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
MariaST
#1370514

Hi. I'm Maria from Straight Talk Wireless.

We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with your account information to straighttalk@fb-tracfone.com and we will gladly assist you.

We'll be looking forward to work with you. Thank you.