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Using the Verizon SIM- 2nd time I can't send messages- just hangs up with "Sending". First time I got a human that pushed the software fix. 2nd we played stupid human games with turn the phone off, pull the SIM, turn on, turn off, reinstall everything and go outside to send s message while they hang up.

Product or Service Mentioned: Straight Talk Wireless Technical Support.

Reason of review: Bad quality.

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MariaST
#1679250
Straight Talk Wireless Verified Representative

Hi FreeFinWhale717. I'm Maria from Straight Talk Wireless.

I noticed your post on this blog and I'm sorry that you are having some problems. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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