State: North Carolina Clear all filters (51 of 1826 reviews match)
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Straight Talk Wireless in Sanford, North Carolina - Not happy about not having hotspot option on my phone anymor

I use the ultimate unlimited plan and now my new phone dont have the hotspot option well it does its just blocked by them i know this to be fact but if im paying for it why do they care how i use it
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Bought this phone un sept this year. Internet works for just abiuta week lat monthand week this month. Straight talk says ive usef all my data .while on on the phone hearing all this *** u git a text from Them sayingi have 5gs if the data high speed left . Customer...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

1.0
East Bend, North Carolina
#941466
I purchased 2 $30 and tried to load my kids phones. I was told it wasn't valid when entering the pin. Shouldn't I be in charge when I buy the phones, about what plan to buy. Now I'm out $60
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Straight Talk Wireless Home Phone Service Review

All I needed was to edit my shipping address. Unable to do this online. It took an hour of transferring me about &" I'm sorry my computer is broken & I need a supervisor" (yea, so do I) TO TELL ME THERE WAS NOTHING THEY COULD DO. NOTHING. The item had not shipped. This is not customer service. I'm scared now for the future. Are there any decent phone companies left?
3.5
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Customer service
Diversity of Products or Services
Price Affordability
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#910926
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Terrible company. Waiting over 2 months for a replacement phone. Each rep lies and transfers the call to someone else. Just spent another 1hour and 50 minutes on the line with 4 different reps. Told to wait an additional 3-5 days to possibly hear back from warehouse....
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Anonymous
Kandi

Same here,, they sent me a phone.. Twice actually..But was not my phone,. Way cheaper,, and said open the box and just activate it.(. Yea.. No..!!)3rd time I am sending a piec...

1.0
I didn't like
  • Warehouse process incompetent
  • Customer service unable or unwilling to help
#906309
Used up my 5gb, throttled to 2G. Phone app still says I have used only 4.68gb as of 6/5/16, -thats when my service starts over, so I waited patiently. It is now 6/7/16 and it hasn't renewed my service. App says 4.99gb used as of today. Not even 5gb yet. I know of...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Taylorsville, North Carolina
#861307
I bought a phone from walmart they didnt scan it properly. Straight talk even told them that. They rescaned it and it still doesnt work.
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

#836744
Have call straight talk twice about slow internet sevice took 2 hours to get service back if this continues will be switching to another service I am tired of waiting on facebook to update takes at least 10 minutes to show pictures have deleted alot off my phone to see...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I have a Motorola Droid Turbo XT 1254 & STRAIGHTALK cant seem to keep up their end of the deal. Im unable to recieve 4G data, after purchasing unlimited service because of their inability to troubleshoot the problem on their end over a long period of time. I would...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
#792733

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts
i switched over to new phone and been with ST for going on 5 years now. i do auto payment and for 3 months they charged me $30, which is what i orginally had prior to switching. they ended up charging me the $45. said because my phone was not combatable for the $30....
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...