Got a new AT&T phone. So I bought a SIM card activation kit so I could use then AT&T phone. After nearly 2 hours on the phone with the customer service rep he told me that my newly purchased SIM card was defected.Since they had already started the transfer of my...
View full review

Having the sameness issue now. Switching services instead

View more comments
#774640 Review #774640 is a subjective opinion of poster.
Straight Talk Wireless Sim Card
  • Delivery
  • Online customer service chat
  • Employee knowledge
Reason of review
all of the above besides payment,pricing,and warranty.
Preferred solution
Let the company propose a solution

The Worst Customer Service Cost me $89 | Straight Talk Wireless review from Greensboro, North Carolina

I tried to port my number over the StraightTalk, they messed it up and ask me to order another sim card from them. I did. But when I tried to activate, the customer service then again told me the sim card I ordered would not work and that she would send me another one. I have been without wireless service for close to two weeks. Now, the third sim card arrived today and happened to be a micro sim card and not the nano sim card I was expecting. Because of this much headache, I'm staying with my previous provider and deciding against switching to StraightTalk. Because of StraightTalk no-refund policy, I'm losing $89 in the process. This is my worst customer service experience. I should have looked up reviews before trying to switch.
View full review
1 comment

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, a contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW .

#493341 Review #493341 is a subjective opinion of poster.
Straight Talk Wireless Sim Card
  • StriaightTalk Wireless
  • wireless service fraud

Update by user Jun 14, 2013

We finally resolved my issues after numerous and on going complaints and getting this moved up the ladder till someone placed someone in charge of getting this resolved and they did.

Original review posted by user May 14, 2013

I started with them a few months ago and have called in with phone issues numerous...
View full review
#408596 Review #408596 is a subjective opinion of poster.
Straight Talk Wireless Replacement
On March 27, 2010 I paid $270.00 for to phones & 2 $45 cards. I loaded min on xxx.xxx.1298 via the phone. I loaded min on xxx.xxx.1277 via the help of customer service the same day. On April 25th I loaded min on -1298 via c/s. On April 25th I ATTEMPTED to load min...
View full review
#183983 Review #183983 is a subjective opinion of poster.

Contact Straight Talk Wireless Customer Service

Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

Compare Straight Talk Wireless to

Straight Talk Wireless
Straight Talk Wireless
702 reviews
Total Wireless
Total Wireless
702 reviews
Compare Straight Talk Wireless vs Total Wireless

Latest Question

Straight Talk Wireless Questions